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Returns and refunds


You can return goods up to 30 days from date of purchase.

We will always refund you once the goods have been returned to us.  Once your goods have been returned/collected please ensure that you email us so that we know when to expect the goods back in our warehouse.  Provide us with your order number and your name and postcode so that we can locate the order easily and quickly for you.  We will refund you in full by the same method of how you paid us.  Card refunds can take upto five working days to show on your statement and paypal refunds should show immediately.  If you wish you can always call us on 01757 289397 to confirm the return and the refund.


The returns address is:

UK Garden Products, Aughton House, Ellerton, York, YO42 4PN.